123 HP Envy 7640 Printer Troubleshooting

123 HP Envy 7640 Printer Not Printing

To Fix the printing problems with the help of HP print and scan doctor, you will have to follow the below set of simple steps. We have it more simple for you to understand and follow so that you could fix the issue.

  • Firstly you will have to double-click on the HP print and scan doctor software that is present on the desktop to continue with the further steps.
  • Once the HP print and scan doctor software is opened you will have to press the start button that is present on the welcome screen of the HP print and scan doctor software.
  • Then you will have to select your printer model and then click next to continue with the further steps.
  • On selecting your printer model you will be displayed with the finding and fixing problems prompt window.
  • Then you will have to press the Fix printing option.
  • Now once the HP print and scan software find and fix the issue, it will result in you with any one of the following output.
  • If you find a white check mark on the result page, then the printer test has been passed, now you can either start off with the test print or you can skip continuing with taking main printouts.
  • If you find a white wrench in the result page, then it indicates that the HP print and scan software have found an issue and it has rectified it, now you can either start off with the test print or you can skip continuing with taking main printouts.
  • If you find a yellow exclamation mark then in the result page, then it is indicating that the issue has not been fixed and it requires support from the user and it has also skipped that particular step, now you can either start off with the test print or you can skip continuing with taking main printouts.

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  • If you find a red mark on the result page, then you will have to follow the on-screen instructions to fix the issue.

123 HP Envy 7640 Paper Jam

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To Clear the paper jam issue of the HP printer device, you will have to follow the below set of steps. We have made these steps more simple and easy for you to understand and follow.

  • Firstly you will have to turn off your HP printer device and then turn it around so that the back of your printer device faces you.
  • Then you will have to disconnect the power cord so that the paper feeder roller rolls freely.
  • Then you will have look for an access door.
  • Once you have located the access door, you will have to open the access door by turning the dial clockwise and then by pulling it towards you.
  • Then you will have to check whether the pressure rollers on the access door of your HP printer device are free from dirt. If it has any dirt and then you will have to clean it properly.
  • Clean the rollers with the help of a soft towel that is lightly moistened with water.
  • If the roller still doesn’t rotate freely, then you will have to replace the access door for better performance.
  • Then from the rear access door opening you will have to remove the jammed paper out of the HP printer device.
  • If any of the jammed paper cannot be removed from the access door opening then try to remove the paper gently from the front of the HP printer device.
  • Then you should also remove all the paper from the paper supply tray.
  • Then you will have to check for any damaged paper, then remove all the damaged paper and fill the supply tray with a new set of paper.
  • Then you will have to close the access door.
  • Then you will have to reconnect the power cord and then you will have to turn on your HP printer device.

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123 HP Envy 7640 Driver is Unavailable

In case you are ending up with the printer driver unavailable issue, then you will have to follow with the below steps to fix the issue.

  • Firstly you will have to open the driver easy software so that you can fix the issue.
  • On the driver easy welcome easy you will have to select the scan now option so that it checks for any other driver software installed on the device.
  • Then you will have to choose the update all option so that all the drivers installed on your device will update at the time.
  • Firstly you will have to turn off the wireless router
  • Then you will have to switch off the HP printer device.
  • Then move to the computer and switch it off too.
  • Now wait for a while, and then turn on the wireless router.
  • Once the wireless router is turned on, you should turn on your printer device.
  • Once the printer device is turned on, you will have to turn on the computer.
  • Then you will have to check whether your HP printer device is connected to an active network.
  • Then check whether that you have installed the printer driver software.
  • By following the above steps you can resolve the issue.

Disclaimer

123-hp-com-envy7640.us is an independent service provider of tech support for third-party products. Any use of third party trademarks, brand names, product, and services is only for reference and to furnish information. If your product is covered by warranty, the support service may be available for free from the manufacturer. We disclaim any ownership in, right to, affiliation with, or endorsement by unless stated. Users are advised to review our policies before using our Web site.The Printer Driver for HP Envy 7640 can also be downloaded from 123.hp.com/envy7640